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Readiness session chatbots

Item No. 034
DURATION 0,5day - Readiness session AUDIENCE                           ERP-Consultants, Application Consultants, Sales people, Customer Service, people interested in the added value of bots PREREQUISITES No prerequisites OBJECTIVES Objective of this course is to give you good insights on the added v
PERSON(S)

Description

DURATION
0,5day - Readiness session

AUDIENCE                          
ERP-Consultants, Application Consultants, Sales people, Customer Service, people interested in the added value of bots

PREREQUISITES
No prerequisites

OBJECTIVES
Objective of this course is to give you good insights on the added values of bots within current working environments. Bots can help automating repetitive tasks so that users can have more time for other 'more added value offering'  tasks.

METHODS
Inspirational online training with a blend of hands-on exercises. Seeing is believing.

DESCRIPTION
In this half day Chatbot Readiness Session you will be inspired on the different possibilities with Chatbots. Based on proven business cases we will show you the added value of bots. Bots can seamless be integrated within MS Teams. Manage your own conversation flows within MS PowerAutomate in this 'Citizen Development era'. We also tackle the 'Artifical Intelligence component' that can be handled via MS LUIS or MS Cognitive Services (NLP).

CONTENTS
Following topics will be covered:

  • Chatbot solution overview with AtBot as the chatbot platform
  • Chatbots within MS Teams
  • Conversation flow setup in MS PowerAutomate
  • How to setup the Artificial Intelligence component in MS LUIS (Cognitive Services)
  • Integration with Customer Service Apps (Cfr. Dynamics 365 Customer Service & Dynamics 365 Portals)
  • Future of bots: voice bots
  • Bots as a first line support
  • Bots and Learning Management Systems

Specifications

Description
CHATBOT WORKSHOP
Item Category Code
HUMANITI TRAININGS

Readiness session chatbots

Item No. 034
DURATION 0,5day - Readiness session AUDIENCE                           ERP-Consultants, Application Consultants, Sales people, Customer Service, people interested in the added value of bots PREREQUISITES No prerequisites OBJECTIVES Objective of this course is to give you good insights on the added v
PERSON(S)

Description

DURATION
0,5day - Readiness session

AUDIENCE                          
ERP-Consultants, Application Consultants, Sales people, Customer Service, people interested in the added value of bots

PREREQUISITES
No prerequisites

OBJECTIVES
Objective of this course is to give you good insights on the added values of bots within current working environments. Bots can help automating repetitive tasks so that users can have more time for other 'more added value offering'  tasks.

METHODS
Inspirational online training with a blend of hands-on exercises. Seeing is believing.

DESCRIPTION
In this half day Chatbot Readiness Session you will be inspired on the different possibilities with Chatbots. Based on proven business cases we will show you the added value of bots. Bots can seamless be integrated within MS Teams. Manage your own conversation flows within MS PowerAutomate in this 'Citizen Development era'. We also tackle the 'Artifical Intelligence component' that can be handled via MS LUIS or MS Cognitive Services (NLP).

CONTENTS
Following topics will be covered:

  • Chatbot solution overview with AtBot as the chatbot platform
  • Chatbots within MS Teams
  • Conversation flow setup in MS PowerAutomate
  • How to setup the Artificial Intelligence component in MS LUIS (Cognitive Services)
  • Integration with Customer Service Apps (Cfr. Dynamics 365 Customer Service & Dynamics 365 Portals)
  • Future of bots: voice bots
  • Bots as a first line support
  • Bots and Learning Management Systems

Specifications

Description
CHATBOT WORKSHOP
Item Category Code
HUMANITI TRAININGS